One of the challenges in evaluating training is how organizations go about measuring and communicating the value of it. Most organizations review how participants have reacted to the training. Employees talk about what they liked or didn’t like about the event itself. In today’s competitive world, that just isn’t good enough.
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Managing by Measuring Results
Frequently we hear managers resisting measuring results because “It’s really hard to do.” Just because it’s hard, doesn’t make it impossible.
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